Last Updated: May 11, 2026
Who we are
elfcosmeticcs.com is a 100% online‑only retailer specializing in quality cosmetic products. We do not operate any physical store, showroom, or pop‑up location. Our entire business is built around serving customers across the contiguous United States through a simple, transparent, and fully digital shopping experience.
Our location
Our business headquarters and returns processing facility are located at:
334A E 2nd St
Los Angeles, CA 90012
United States
This is not a retail store
This address is used for administrative purposes and for receiving authorized returns. We do not welcome walk‑in visits, on‑site shopping, or in‑person returns. All customer interactions happen online or via phone/email.
What makes us different
- Free shipping on every order – no minimum purchase required
- Free returns within 30 calendar days (for quality issues, unused, original packaging)
- No restocking fees
- Secure checkout – Visa, MasterCard, and PayPal accepted
Our commitment
We believe that buying cosmetics online should be easy, reliable, and free of surprises. That is why we have designed every policy – from shipping to refunds – to be clear, fair, and customer‑friendly. Our small but dedicated team works from our Los Angeles facility to process orders, handle returns, and provide responsive customer support.
Customer support
You can reach our support team:
- Email: info@elfcosmeticcs.com (recommended – reply within 1‑2 business days)
- Phone: +1 (213) 322-3888
- Hours: Monday – Friday, 9:00 AM – 6:00 PM (Pacific Time)
Our promise to you
We are an online‑only retailer – no distractions, no storefront overhead. This allows us to offer better value, consistent policies, and a straightforward return process. When you shop with elfcosmeticcs.com, you are shopping with a merchant that has been built to respect your time, your money, and your trust.
Thank you for choosing us.